There are a lot of people out there that hate on Amazon, but I'm NOT one of them.
I was looking over my bank account and noticed that my a couple of Amazon purchases were for more than I had expected. Low and behold, I had been charged shipping on a couple of free Super Saver Shipping items. $28 worth of shipping.
For about a second, I thought I would just let it go, but then I realized that was stupid. If I dropped $28 in the parking lot, you can bet I would trot my round self right after it! So I dug around the Amazon site for a bit and found the 'call me now' button. And, wow! They really did! Like as soon as I hit 'enter' my phone rang.
A very helpful customer service agent name Andre listened to my problem, apologized profusely, and immediately refunded my money. Problem solved.
Yep, I big puffy heart Amazon!