10.31.2011

10.29.2011

I ♥ Amazon!

There are a lot of people out there that hate on Amazon, but I'm NOT one of them. 

I was looking over my bank account and noticed that my a couple of Amazon purchases were for more than I had expected.  Low and behold, I had been charged shipping on a couple of free Super Saver Shipping items.  $28 worth of shipping. 

For about a second, I thought I would just let it go, but then I realized that was stupid.  If I dropped $28 in the parking lot, you can bet I would trot my round self right after it!  So I dug around the Amazon site for a bit and found the 'call me now' button.  And, wow!  They really did!  Like as soon as I hit 'enter' my phone rang.

A very helpful customer service agent name Andre listened to my problem, apologized profusely, and immediately refunded my money.  Problem solved.

Yep, I big puffy heart Amazon!